Non-bank lenders, like any other financial institution, operate within a competitive market and are subject to regulatory oversight, which helps to protect consumers from unfair practices. However, it’s essential to understand the dynamics and risks involved:
- Interest Rate Adjustments: Non-bank lenders set their interest rates based on a variety of factors, including their cost of funds, market conditions, and competitive pressures. While they are not directly bound to the Reserve Bank of Australia (RBA) rates, their rates are influenced by the broader financial market. Non-bank lenders might adjust their rates independently of the RBA’s movements, but significant deviations from market trends would make them less competitive.
- Regulatory Oversight: Non-bank lenders are regulated by the Australian Securities and Investments Commission (ASIC) and must comply with consumer protection laws. These regulations help ensure fair treatment of borrowers.
- Competitive Market: The mortgage market is highly competitive. Non-bank lenders need to offer competitive rates and terms to attract and retain customers. If a non-bank lender were to increase rates excessively or engage in unfair practices, they would risk losing customers to other lenders.
- Loan Agreement Terms: The terms of your loan agreement, including how and when interest rates can change, are clearly defined in the contract. It’s crucial to review these terms carefully before agreeing to a loan.
- Transparency and Communication: Reputable non-bank lenders should provide clear communication about any changes to interest rates or loan terms. They should also be transparent about the factors that influence their rates.
While non-bank lenders might have more flexibility in adjusting their rates compared to traditional banks, they are still motivated by market competition and regulatory compliance to treat their customers fairly. If you have concerns about interest rate increases or other practices, consider:
- Comparing offers from multiple lenders to ensure you’re getting a competitive deal.
- Consulting with a mortgage broker for advice tailored to your specific situation.
- Reviewing the terms of your loan agreement carefully.
- Keeping an eye on market trends and RBA rate changes to stay informed about the broader financial landscape.
If you feel that a non-bank lender is acting unfairly or not in line with regulatory standards, you can lodge a complaint with ASIC or seek advice from a financial advisor or legal professional.

